Top-notch care is no longer the sole criterion patients have for choosing which healthcare facility to go to. They now also look for the convenience that online scheduling delivers.

Even if the use of smartphones, tablets, and other internet-connected devices has already permeated society, many healthcare facilities have trouble keeping up with the times.

Your technology needs to produce a return on investment. If it doesn’t, you’re wasting you and your staff’s time and money. But how can you ensure you gain that coveted ROI you’re after? What does it actually mean to have a positive ROI? And how can you tell if you have one? Here are a few tips for calculating the true costs of a new technology investment.